Can I switch between being a tenant and a landlord?
No. Tenant and Landlord are separate account types chosen at sign-up. This separation protects both parties and keeps the verification process clean. If you genuinely need both, you can create two separate accounts with different email addresses.
Is browsing listings really free?
Yes. Anyone can browse every listing on RentBid without creating an account. A free tenant account is only needed when you want to apply, message a landlord, or save listings.
What does the Credit Check include?
An optional once-off TransUnion credit verification (R249) that adds your verified credit score to your tenant profile. Landlords can see it on your application. Pay once and it stays on your profile permanently — no renewal, and never required to apply.
What happens when my landlord subscription lapses?
Your listing is paused (not deleted) and new applications stop. You can reactivate at any time. Your existing application data and tenant conversations are preserved.
Can I upgrade from Basic to Pro later?
Yes. You can upgrade from Basic to Pro at any time and the price difference is prorated for the current billing period. You can also downgrade at the end of your billing month.